If you encounter playback issues such as Error Code 4001 or 4003, follow these steps:
- Restart Your Device: Restarting your device can free up resources and reset the media components. Once restarted, try playing the video again.
- Reduce Video Quality: Try playing the video at a lower resolution (e.g., 480p instead of 720p or higher). This reduces the load on your device and may resolve playback issues.
- Check Other Videos: Play a different video to determine if the issue is specific to one file. If other videos play without issues, the problem may lie with the original video file.
- Close Background Apps: Background apps consume memory and processing power, which might prevent the video from playing. Close unnecessary apps to free up resources, then try again.
- Ensure Your Device is Up to Date: Updates often include fixes for media playback and codec support. On Android: Go to Settings > System > System update.
- Use a Stable Network Connection (If Streaming): Ensure you have a strong and stable internet connection, especially for streaming. Switch to Wi-Fi if you are on mobile data.
- Free Up Device Storage: Insufficient storage can prevent proper video playback. Delete unnecessary files or apps to ensure your device has enough free space.
